Privacy Policy

Effective Date: January 1, 2025

🔐 Warrant Canary

Domain: https://gbl.shop
Operator: GBL.SHOP Zeitgeist2000
Contact: contact@gbl.shop

As of the date above:

  • We have not received any National Security Letters (NSLs), gag orders, or any classified requests from any government agency requiring us to hand over user information or restrict disclosure of such events.
  • We have not received any court orders that prohibit us from disclosing surveillance requests.

This statement will be updated at least once every quarter. If this notice is removed or altered, it should be assumed that a subpoena or request has been received.

At gbl.shop, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and Portuguese data protection laws.

1. Who We Are

GBL.SHOP Zeitgeist2000
Rua Hermano Neves, Nº 18, Piso 3, Escritório 7
V2403 1600-477 Lisboa, Portugal
📧 contact@gbl.shop
🌐 https://gbl.shop

We are the data controller responsible for your personal data collected through our website.

2. What Personal Data We Collect

When you visit or use our website, we may collect the following data:

  • Name and contact details (e.g., email, phone number, shipping address)

  • Billing and payment information

  • Order history

  • IP address and browser information

  • Customer messages and support queries

  • Identification information

3. Why We Process Your Data

We process your data to:

  • Process and ship your orders

  • Send order updates and confirmations

  • Provide customer service

  • Comply with legal obligations (e.g., tax reporting)

  • Improve our services and website experience

We only process your data where we have a legal basis under GDPR: performance of a contract, legal obligations, or your consent.

4. Cookies & Analytics

We use cookies to improve site functionality and track usage. You can manage or disable cookies in your browser settings.

5. How We Share Your Data

We may share your data with trusted third parties:

  • Payment processors (e.g., PayPal, Stripe)

  • Delivery providers (e.g., DHL, CTT, DPD, GLS)

  • Accounting or legal advisors (if required by law)

We never sell or rent your data. We do not share your data with any third party unless necessary.

6. Data Retention

We retain your data as long as necessary for order processing, legal compliance, or customer service — usually no longer than 7 years (tax purposes).

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing or request restriction

  • Data portability

  • File a complaint with CNPD (Portugal’s Data Protection Authority)

To exercise your rights, contact us at contact@gbl.shop.

8. Security

We use SSL encryption and secure servers to protect your data. Access is restricted to authorized staff only.